Banking Management Operations

100 Hours / Access Length: 12 Months / Delivery: Online, Mentor Supported

Course Overview:

This program acquaints the participants with an in-depth understanding of various knowledge areas that are required of banking professionals. The students will be equipped with the knowledge of the various banking products, operational aspects, and various technology and regulatory requirements. The students will also be provided with essential management and operational technology skills required to work effectively.

The key knowledge areas are:
  • Banking essentials
  • Banking products
  • Foreign Exchange Management
  • Trade Finance
  • Operational aspects
  • Banking technology
  • Regulatory environment
Banking essentials
  • An overview of the financial system
  • Role of banks
  • How banks operate (From managing assets to managing liabilities)
  • Understanding the relationship between a bank and customer
  • Types of customers
  • Types of bank accounts
  • Negotiable instruments (Checks, bills of exchange, etc.)
Banking products and services:
  • Consumer lending products
  • Consumer credit terminology
  • Overview of lending process
  • Various product features and benefits
Deposit Products:
  • Various product features and benefits
  • Credit Card Operations
  • Fee-based banking services
  • Services such as Demat accounts
  • Financial planning products/services
Foreign Exchange Management:
  • Overview of Foreign Exchange Markets
  • Foreign Exchange Dealings
  • Exchange Rate Mechanisms
  • Foreign Exchange Operations
Trade Finance:
  • International Trade Services
  • Modes of International Trade
  • Documentary Credit
  • Documentary Collections
  • Important Trade Documents
  • Trade Finance
  • Risks in International Trade
Operational Aspects:
  • Book Keeping and Accounting
  • Teller Functions
Banking technology:
  • Overview of banking technology/software
  • Using technology for speed, efficiency and accuracy
  • Electronic banking services and emerging trends
  • Plastic Wallet Technology
  • Tools for managing customer data
  • Security Issues and Systems Audit
  • Training/simulation of an actual banking software
Regulatory environment:
  • Regulatory Framework for Banking
  • Know Your Customer/Anti-money Laundering Guidelines
  • Regulatory Framework for International Trade
Project:
  • An independent research assignment, which will demonstrate their knowledge and competence in bank operations
Course Highlights:
  • Introduction to banking
  • Banker Customer Relationship
  • Types of Customers and Their Accounts
  • Negotiable Instruments and Related Matters
  • Overview of Deposit Function
  • Demand Deposits
  • Time Deposits
  • Types of Deposits - Advantages and Disadvantages
  • Overview of Credit Function
  • Principles and Practice of Lending
  • Financial Analysis for Lending
  • Securities for Lending
  • Credit Documentation and Sanctioning
  • Credit Monitoring and Loan Recovery
  • Asset Categorization
  • Credit Card Operations
  • Dematerialization and Other Services
  • Introduction to Bookkeeping and Accounting
  • Practice of Bookkeeping in Banks
  • Final Statements of Accounts of Banks
  • Foreign Exchange Remittance-I
  • Foreign Exchange Remittance-II
  • Foreign Exchange Transactions
  • Introduction to Marketing
  • Marketing of Bank Services
  • Customer Relationship Management
  • Payment and Settlement System
  • Electronic Transfer of Funds
  • Teller Functions
  • Risk Management Principles
  • Operational Risk Management
  • Credit Risk Management
  • Internal Controls in Banks
  • Banking Technology
  • Trade Finance - I
  • Trade Finance-II
  • Know Your Customer
  • HRM in Bank Branches
E-learning Features

Exhaustive theoretical material supplemented with contemporary case studies

Learner friendly courses with:
  • Formulae, definitions and concise summaries
  • Interactive simulations
  • Solved examples, practice exercises and quizzes
  • Mock exams from proprietary database
  • Timed tests in exam format
  • Personalized results for self assessment
  • Glossary, FAQs, Pocket Reference
  • Valuable reference extracts
Other features include:
  • E-mail subject-matter expert
  • Online with 24x7 customer support
System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.