Medical Administrative Assistant Professional

400 Hours / Access Length: 12 Months / Delivery: Online, Self-Paced

Course Overview:

Administrative Medical Assisting is one of the fastest growing careers in the health care industry today. The need for professionals that understand how to utilize computerized medical office software and perform administrative office procedures is growing substantially. Physician practices, hospitals, chiropractic practices, and other health care providers all depend on administrative professionals for day-to-day-support. In the Administrative Medical Assistant course you will learn medical terminology, patient confidentiality, scheduling, customer service, basic patient documentation, and basic billing as well as other administrative duties required by front office personnel. 

Learn and recognize word roots, prefixes, and suffixes used in medical language today. Learn how to combine words to create meaningful medical conditions as well as comprehend their definition and know the correct spelling. In this medical terminology course you will learn medical terms related to all major body systems. Medical terms are introduced in the context of human anatomy and physiology to help you understand exactly what they mean. You will practice defining and understanding medical terms using case studies, vignettes, and activities.

This course prepares the student to take the NHA Medical Administrative Assistant certification exam.

Course Outline:

Medical Administrative Assistant Career Prep Curriculum:
Lesson 1: Introduction to Medical Assisting, part 1

In this lesson, we will learn the basic roles of an administrative medical assistant, communication basics, and explore legal compliance in medical offices.

Lesson 2: Introduction to Medical Assisting, part 1

In this lesson, we will learn about ethics in healthcare, explore proper medical terminology, and identify best practices when coaching patients.

Lesson 3: Fundamentals of Ambulatory Care, part 1

In this lesson, we will explore the front end operations of a healthcare facility, including written communications, telephone techniques, and patient processing.

Lesson 4: Fundamentals of Ambulatory Care, part 2

In this lesson, we will continue the review of front end operations by reviewing patient records, principles of pharmacology, and maintaining safe equipment and supplies.

Lesson 5: Coding and Medical Billing

In this lesson, we will review the medical assistant's role in medical coding and billing. Procedures for diagnostic coding and medical billing claims procedures are also covered.

Lesson 6: Advanced Ambulatory Care Administration

In this lesson, we will learn more advanced front office procedures, such as accounts receivable and accounts payable. We will also discuss advanced roles in administrative medical assisting, such as medical office management.

Lesson 7: Assisting with Medical Specialties

In this lesson, we will learn about the administrative medical assistant's role in handling and responding to medical emergencies.

Lesson 8: Job Seeking

In this lesson, we will learn about how to apply for and find a job in the field of administrative medical assisting.

Medical Terminology Career Prep Curriculum:
Lesson 1: Medical Terminology Basics

This lesson will help you be able to Identify the four-word elements used to build medical words. You will also learn how to divide medical words into their component parts and apply the basic rules to define and build medical words. You will learn how to interpret pronunciation marks so you can pronounce medical terms presented in this chapter.

Lesson 2: Body Structures

One of the most important parts of the course is understanding the organization of the body. While each person is unique in their own right, the way we are assembled as humans (in a general sense are nearly the same). For this lesson, upon understanding the different levels, planes, and regions of the body, participants will learn how to properly pronounce terms related to a body structure. Documenting health care activities will conclude this part of the course through the assigned activities provided.

Lesson 3: Integumentary, Digestive and Respiratory Systems

The third lesson of the course begins the comprehensive review of the major parts of the body. In this case, the first three (3) in focus are the integumentary, digestive, and respiratory systems. Better put, this lesson will provide comprehensive details and knowledge to understand medical terms specific to one's skin, digestive, and breathing systems. Anatomy and physiology reviews are included in the reading material so participants can not only comprehend terminology but also view where it is often located in these parts of the body. Additional supplemental materials located in the back of the text are available as additional study aids and reference for this and other core portions of the course.

Lesson 4: Cardiovascular, Blood, Lymphatic and Immune Systems

Continuing the discussion of core body systems, the fourth lesson reviews more specific systems which blood commonly flows through. This includes cardiovascular systems such as the heart, lymphatic systems, and more. Similar to other course lessons that focus on body systems, one will need to comprehend the aforementioned knowledge plus an understanding of various diseases or body issues that may result when malfunctions may occur. As mentioned in the previous lesson, additional supplemental materials located in the back of the text are available as additional study aids and reference for this and other core portions of the course.

Lesson 5: Musculoskeletal, Urinary, and Reproductive Systems

The fifth lesson of the course continues the focus of core body systems that medical professionals must understand in order to properly convey and use terms correctly. This lesson goes into great detail about musculoskeletal, urinary, and reproductive systems. These body systems are often dependent on others working properly and failure of those having issues or deficiencies will likely cause these to do the same or at worse fail. Participants should pay particular focus to the reproductive systems and their respective terms as they only apply to their gender and at times, it can be easy to confuse their respective terminologies. As part of a major reoccurring theme for the course, additional supplemental materials located in the back of the text are available as additional study aids and reference.

Lesson 6: Endocrine Systems

The second to last part of the course focuses on an ever-increasing medical base within the United States and the world - endocrinology. Endocrine systems provide the necessary functionality to help keep equilibrium within one's body and nutrients (e.g. glucose and insulin) to keep that balance in place. Hence, thyroid and diabetes care increasing in need, medical professionals must have a strong grasp of common terminology used in this space so that it can be communicated properly and effectively to patients and other medical personnel. To aid in the learning experiences in this important section of the course, additional supplemental materials located in the back of the text are recommended to be used in conjunction with required reading assignments.

Lesson 7: Nervous System and Special Senses

In the final lesson, participants will learn about one body system and special senses. You will be able to locate the major organs of each and describe their structure and function. You will also better understand how each relates to others in the body. You will also learn how to pronounce, spell, and build words related to all both. You will gain an understanding of diseases, conditions, and procedures related to each one as well. You will learn about pharmacology related to the treatment of disorders in each.  One is encouraged to apply cumulative learning experiences to the comprehension of terms learned here as well as additional resources that immediately follow this chapter in the text.

All necessary materials are included.


This course prepares the student to take the following certification exam:

  • National Healthcareer Association (NHA) Medical Administrative Assistant
System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.